Privacy Policy

1. Introduction

Imole ("we", "us", or "our") is an intelligent energy management platform that uses smart device data and AI-driven insights to help users monitor and optimize their energy consumption.

This Privacy Policy explains how we collect, use, store, and protect your information when you use the Imole mobile application ("App").

By downloading, accessing, or using Imole, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of data:

We do not collect payment information directly unless explicitly stated through secure third-party providers.

3. How We Use Your Information

We process data to:

• Provide and maintain the Imole service
• Generate AI-based energy insights and recommendations
• Improve device performance and app functionality
• Send alerts, notifications, and updates (with consent)
• Troubleshoot and enhance user experience
• Conduct anonymized analytics and research
• Ensure safety, security, and fraud prevention
• Comply with legal obligations

We do not sell personal data to third parties.

4. Data Sharing & Third Parties

We may share information with:

• Authorized service providers (cloud hosting, analytics, customer support)
• Device integration partners (e.g., smart meter or IoT vendors)
• Regulatory bodies if required by law

All third parties are required to maintain confidentiality and follow data protection standards.

We do not share data for advertising purposes.

5. Data Storage & Retention

• Data is stored securely using industry-standard encryption
• Personal data is retained only as long as necessary for service delivery or legal obligations
• You may request deletion at any time (see Section 8)

6. Security Measures

We implement appropriate technical and organizational measures, including:

• Encrypted data transmission
• Access controls and authentication
• Regular security assessments
• Secure cloud infrastructure

However, no method of transmission is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Imole is not intended for children under 16.

We do not knowingly collect data from children. If we learn that a child's data has been collected, we will delete it promptly.

9. International Data Transfers

Your information may be processed outside your country of residence.

We ensure adequate safeguards (e.g., Standard Contractual Clauses) where required.

10. Changes to This Policy

We may update this Privacy Policy occasionally.

Changes will be posted in the App with the updated date.

Continued use of Imole constitutes acceptance of any changes.

11. Contact Us

For questions, requests, or privacy concerns, please contact: